Privacy and Cookie Notice


By using our site you confirm that you have understood and agreed to these terms.


Privacy Notice Table Of Contents:


1. Our Commitment To Privacy

2. The Information We Collect

3. How We Use Information

4. Disclosing your information

5. Cookies

6. How To Contact Us


1. Our commitment to privacy:


The privacy of the information you provide to us is important; this statement is intended to inform and reassure you of our commitment to respecting your privacy. A link to this policy appears on our homepage and all other pages.


2. With your permission, we may collect the following information:


This applies to all information submitted to this website. On some pages you can submit an enquiry, make requests (such as to join our email list, or receive a catalogue) and register to order products. The personal information collected at these pages may include:

• Name

• Company name

• Address

• Email address

• Phone number(s)

• Delivery Address

• Registered user name and password

We DO NOT collect credit card, debit card, or account details.


All orders are processed directly through PayPal and Worldpay, a secure payment service; we collect no payment details.


Our website carries an SSL certificate, which means that data is sent in a secure manner. All user data such as passwords are encrypted, meaning that it can’t be intercepted and decoded.



3. We may use the information for:


We use the information you provide about yourself to supply you with information or to complete an order. We never share this information with third parties apart from what is necessary to answer a request or to complete an order.


The same applies to information you provide about someone else.


Your return email address is used to reply to you and your email address is not shared with outside parties.


We may use Google Analytics or similar software to record information about the way our site is accessed and used by visitors. This software does not and cannot identify personal information.


We never use or share the personal information provided to us online other than described above without your permission and without also offering you the choice to opt out.


4. We will tell you what information we hold:


We will tell you what information we hold about you if you send us an email requesting us to do so from the email address you have used in your original contact with us. This procedure helps us verify your identity and safeguard your information. At your request we will either correct any errors or remove your information from our system.


5. Cookies


Cookies are small text files that help you to navigate through a website. This site uses cookies to store information on your computer and they are essential to make our site work for you. They do not involve or use personal information in any way. You can prevent and delete cookies on your computer by using the relevant settings in your browser options. The Help menu on the toolbar of your browser will tell you how to prevent your browser from accepting cookies but this may affect the performance that you experience on our website.



6. How To Contact Us


Should you have other questions or concerns about this privacy notice, please contact Simon Riley on 01803 833845


This policy is correct as of May 2013. We reserve the right to change the policy at any time.